State Farm® Insurance Agent Keith Wright
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Bredenbeck
April 8, 2026
5
out of
5
rating by Dave Bredenbeck
"Amazing Customer Service every single time. Very Professional."
We responded:
"Thank you, Dave, for your kind words about our customer service and professionalism. We're grateful for your support and look forward to continuing to assist you with your insurance needs. "
Dawn Parker
April 8, 2026
5
out of
5
rating by Dawn Parker
"Briana is a gem, she helps me with a side of kindness and understanding. The whole staff does. I would never, ever change insurance, because the service is amazing and I feel like they remember me every time I call. I don’t bother myself to look. You cannot put a price tag on that."
We responded:
"Thank you, Dawn, for your thoughtful review. We're delighted to hear that Briana and the team have made such a positive impact with their kindness and understanding. Your loyalty means a lot to us. Thanks again!"
John “johnnygets” Winters
April 8, 2026
5
out of
5
rating by John “johnnygets” Winters
"Kevin O’Donnell is the agent you need!! Kevin is a professional and makes getting the insurance you need easy!! Brianna is a great!"
We responded:
"John - Welcome to our State Farm Family! We are excited we were able to save you money on your car insurance and thanks for the remarks about Kevin."
Catherine Cathy
April 6, 2026
5
out of
5
rating by Catherine Cathy
"Briana is always efficient with completing our tasks. She is always willing to help."
We responded:
"Thank you, Catherine, for your feedback. We're glad to hear that Briana has been efficient and helpful with your tasks. Your support means a lot to us."
Dawn Dutton
April 3, 2026
5
out of
5
rating by Dawn Dutton
"Always very nice and helpful when I call and talk to Briana!"
We responded:
"Thank you, Dawn, for your kind words! We're glad to hear that Briana has been nice and helpful during your calls. Your feedback means a lot to us. "
Ray Kirchner
April 3, 2026
5
out of
5
rating by Ray Kirchner
"Very helpful thank you"
We responded:
"Thank you, Ray, for your feedback. We're glad to hear that you found our service helpful. If you need any further assistance, feel free to reach out anytime."
Christine Bond
April 3, 2026
5
out of
5
rating by Christine Bond
"Braina Hernandez was quick to respond to my questions and gave me the information I needed."
Ivan Santacruz
April 3, 2026
5
out of
5
rating by Ivan Santacruz
"Brianna is totally cool in a professional way"
We responded:
"Hi Ivan-Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bertha Hicks
April 3, 2026
5
out of
5
rating by Bertha Hicks
"Eric Parker was very nice and very friendly"
We responded:
"Thank you, Bertha, for your feedback! We're glad to hear that Eric Parker made a positive impression with his friendliness. Your support means a lot to us."
Nank
April 3, 2026
5
out of
5
rating by Nank
"I always receive such kindness and great assistance from this agency. Thank you again Briana! Briana, I appreciate your help this morning! You are great at what you do! Blessings!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Gwendolyn Taylor
April 1, 2026
5
out of
5
rating by Gwendolyn Taylor
"Keith and his team are wonderful. Incredibly knowledgeable, answered all my questions and spoke in words that I understood. Fast and efficient!!! I will be saving so much money by switching to State Farm.. Thank you Keith for all your help, 5 star quality!!"
We responded:
"Thank you, Gwendolyn, for your kind words and the 5-star rating! We're glad to hear that we could assist you effectively and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime."
Amanda Parker
March 27, 2026
5
out of
5
rating by Amanda Parker
"I had such a great experience working with Eric Parker at State Farm that I felt compelled to share. Going into this, I knew very little about car insurance and honestly felt pretty overwhelmed. Eric completely changed that. He walked me through every step of the process, breaking down coverage options in a way that was detailed but still easy to understand. Anytime I got confused, he didn’t just repeat himself, he explained things differently and used relatable, real-life examples that actually made it click. What I appreciated most was how balanced his approach was. He didn’t just focus on saving me money (though he definitely helped me do that in a big way), he made sure I understood the practical reasons behind different types of coverage so I could make a confident, informed decision. Eric was vey patient, thorough, and ran the numbers multiple times to find the best option for me. I never felt rushed or pressured. He made me feel supported! If you’re feeling unsure about car insurance or want someone who will genuinely takes the time to help you understand your options, I highly recommend reaching out to Eric directly. Thank you, Eric!"
We responded:
"Thank you, Amanda, for sharing your experience with Eric at our agency. It's great to hear how he helped you navigate the complexities of car insurance with patience and clarity. We're glad you felt supported and informed throughout the process."
Eve Sarris Whitehorn
March 24, 2026
5
out of
5
rating by Eve Sarris Whitehorn
"Briana is always so kind, caring, and helpful when I call in for guidance. I usually call in about paying my balance, questions about coverage, or guidance for a friend interested in changing over to Keith Wright’s agency. I am a huge fan of Keith’s and this office! Briana is the first person I speak with, and she’s a welcome gateway into an office of insurance expertise and compassion."
We responded:
"Thank you, Eve, for your thoughtful review. We're glad to hear that Briana has been kind and helpful with your inquiries and that you feel welcomed by our team. Your support and trust in Keith Wright's agency mean a lot to us. Thanks again!"
Nick Franklin
March 23, 2026
5
out of
5
rating by Nick Franklin
"Briana Hernandez was great!"
We responded:
"Thank you, Nick, for your feedback! We're glad to hear that Briana Hernandez made a positive impact. Your support means a lot to us."
Andy Nichols
March 23, 2026
5
out of
5
rating by Andy Nichols
"Keith and his team do an amazing job with all of our insurance needs. Briana is always extremely responsive to any changes that we have with the insurance for our vehicles. Highly recommend!"
We responded:
"Thank you, Andy, for your kind words about our team! We're glad to hear that Briana has been responsive to your vehicle insurance needs. Your recommendation means a lot to us. "
Brian Kurtz
March 20, 2026
5
out of
5
rating by Brian Kurtz
"Brianna in Keith's office is tremendous. Super responsive and accessible."
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that Brianna's responsiveness and accessibility made a positive impact. Your support means a lot to us. "
Andrew Massi
March 19, 2026
1
out of
5
rating by Andrew Massi
"Very helpful and friendly. Always recommend Keith and his team!"
We responded:
"Andrew, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Keith Wright - State Farm Insurance Agent"
Meghan Rambert
March 19, 2026
5
out of
5
rating by Meghan Rambert
"Excellent customer service and extremely friendly and knowledgeable staff! Briana and Keith are excellent at their jobs and always address any concerns we have. Briana is the best I’ve ever encountered in over 30 years of driving."
We responded:
"Meghan, thank you for the five stars! We hope to continue serving your insurance needs for many years! - Keith Wright - State Farm Insurance Agent"
Amber G
March 16, 2026
5
out of
5
rating by Amber G
"Brianna is always a great help to any and all of my needs!"
We responded:
"Amber, I'm pleased to hear you had a 5-star experience with our team! We're grateful for your positive feedback and are glad we could assist you with your insurance needs. - Keith Wright - State Farm Insurance Agent, Berea, OH"
Joshua Gaiman
March 12, 2026
5
out of
5
rating by Joshua Gaiman
"Briana has been very helpful meeting in a request that I might need."
We responded:
"Thank you, Joshua, for your feedback. It's great to hear that Briana has been able to assist you with your requests. We appreciate your support!"
wayne hart
March 11, 2026
5
out of
5
rating by wayne hart
"Brianna is the best 💯"
We responded:
"Thank you for the 5 stars, Wayne. We appreciate it. "
Liyah
March 10, 2026
5
out of
5
rating by Liyah
"Briana is amazing! Any time I call with questions for switching my insurance she is always very happy and ready to help! Over the past years she was able to help me find affordable life insurance for my son and I, renters insurance for my home, and now car insurance! I was able to get full coverage with the help of Briana for a GREATT price I am very thankful for her and her team!! Customer service is ALWAYSSSSS 10/10!!"
We responded:
"Liyah - WOW...thanks for the 5 stars and we are beyond excited we were able to help you with your life insurance. "
Garrett Estes
March 10, 2026
5
out of
5
rating by Garrett Estes
"Love State Farm agent Kieth Wright and especially the team… they are super professional and by far one of the best insurance teams in Northern Ohio! Really encourage you to give this office a chance"
We responded:
"Thank you, Garrett, for your kind words about our team. We're glad to hear that you find our team to be professional and one of the best in Northern Ohio. Your encouragement means a lot to us. "
Sylvia Stanisa
March 6, 2026
5
out of
5
rating by Sylvia Stanisa
"Helped with all my needs! Quickly and proficiently."
We responded:
"Thank you, Sylvia, for your feedback! I'm glad we could assist you quickly and efficiently with all your needs. Your support means a lot to us."
danny vega
March 6, 2026
5
out of
5
rating by danny vega
"Very friendly and helpful! Briana can solve any insurance related issues that you may experience."
We responded:
"Thank you, Danny, for your kind words! We're glad to hear that Briana was able to assist you with your insurance needs. We appreciate your feedback and support."